Dreams - Gloucester

Shawn was very helpfull and was very patient with us most enjoyable experiences will come back, Thank you Shawn

We had not received our product yet so unable to comment any further but we were just happy with the help we received from Jay, who was friendly, helpful and not pushy.. l I do hope we are really happy with our purchase as we have spent a lot of money this time and on mattresses purchased previously that have not been as comfortable as tried in the shop.

We found on all three occasion we visited the store that all the staff were polite and friendly not pushy in anyway. On our first visit we met Shaun who was extremely helpful and knowledgeable, we left with alot to think about as we had not intended to make a purchase immediately then we met jay on our second visit again who was very professional which is why we returned on our third visit to purchase.

Staff knowledge, product range & great customer service

very good customer service

Shaun was very attentive, no pressure very helpful and considerate of our needs

The sales assistant (Jay) was highly knowledgable about the products and very professional. He made us feel welcome and at ease when discussing our needs and preferences. We didn’t feel pressured by any staff members, allowing us time to make the right choices. Overall, we are extremely happy with the service we received from Jay and his team.

I was served by a gentleman called Jay, he was very friendly and understanding, his knowledge about the products and a persons needs when buying a mattress was excellent. I didn’t feel pressured and I was able to take my time until I made a decision I was happy with.

Service not over bearing but very helpful. Staff friendly and knowledgeable

The member of staff called Jay was extremely helpful during our visit. He was attentive and friendly and helped us for a long time ensuring we chose the right mattress. He offered very good advice throughout making the experience very good. Best experience we've ever had buying a mattress.