Dreams - Gloucester

Shaun and others were polite well informed and very patient

Excellent and very competent advice given by Shaun. Friendly staff and good prices

Jay wasn't pushy. He was knowledgeable and one of the best sales people I've ever dealt with.

Louise was friendly, understood our needs, explained things easily, gave us time and space when we needed but was always available for questions.

Very friendly and attentive staff, not pushy, just helpful

I had been to the store several times prior to making my purchase, each time i was greeted by the same two members of staff, who were both extremely friendly and the female staff member was very well informed on all the beds/mattresses i asked about. It made making my final decision to complete my purchases with Dreams, and will not hesitate to buy any future purchases from your store.

Extremely pleasant attitude of staff. Manager's knowledge and guidance - a real asset to your company.

Your colleague, Jay, was on the telephone when I arrived in store, but came to find me as soon as he was free. I had done some research on your website before my visit, but I like to be able to see the items and to ask questions before making a purchase, especially such a big ticket item. Jay answered all my questions fully and honestly, which I appreciate. I was made to feel welcome and there was no awkwardness being a single lady. I already am a returning customer and wouldn't hesitate to use Dreams again in the future.

The Sales man Jay at the Gloucester Branch 193. Very helpful, knowledgeable, efficient and pleasant personality, made to feel welcome without being pushy. We went in to look at Hypnos beds Jay explained the difference between the beds and showed us alternatives but the Hypnos bed wasn’t firm enough. He also provided a pillow similar to the one I use at home and we tried out at least 6 mattresses until we found one we liked. Definitely recommend Dreams, we had gone on a recommendation. Excellent service

Exceptionally friendly and helpful staff who knew their product inside out. Answered all our questions clearly and left us feeling very well informed. Gave us plenty of time to test products and think about our options without feeling in any way pressured. Guided through the whole purchase process quickly and effortlessly and the delivery procedure clearly explained, which is second to none. Cannot fault a thing and thank you very much Jay for all your help.