Dreams - Gloucester

We were assisted by Jay. he, was polite, friendly and knowledgeable. our shopping experience was relaxed and we were able to take our time. The bed comfort test was interesting and I think it made it a lot easier to choose a suitable mattress. I explained what I was looking for in terms of materials used and Jay made it very easy to find what I was looking for. I also like that we have a 30 day test period and that if the mattress does not prove suitable we are able to change it between days 30 and 40.

Shaun was a fantastic member of staff. He really helped us, he listened to us and advised us, we never felt pressured or felt that he was pushy.

Alan at the Gloucester store was highly knowledgeable and guided us through our purchase perfectly. We felt informed and were given time to consider our purchasing options. We felt that he had a high level of expertise.

Shaun the salesman was extremely knowledgeable, precise, consice,polite, a pleasure to deal with, wouldn’t hesitate to recommend. Bed was delivered on specified day, by two very polite chaps, was carried upstairs, had plastic shoe protectors,very professional, wouldn’t hesitate to recommend.

good attitude of you staff

The shop assistant was very knowledgeable, patient, helpful, very friendly. The service that we received was outstanding. This is the second time I’ve used Dreams for our bed needs. I would recommend Dreams at Gloucester.

Great customer service by Shaun friendly easy to talk to very knowledgeable of your products And knew what we wanted .

Attentive and knowledgeable staff and I did not feel rushed to make a decision

We were able to buy a bed and mattress to suit our needs

Was looked after very well by Michelle and Louise. Everything explained and set out very well.