Dreams - Gloucester

Shaun was very knowledgable, and spent time explaining the differences in the products, in order to ascertain what we required

The store manager approached me & explained how everything worked or. The colour coded system etc. But was not pushy & left me to browse

I popped into the store on the off chance and Alan was very friendly, knowledgeable and helpful without being too pushy. He understood what I was looking for, gave good advice when asked, didnt try and sell me something I didnt want/need and was happy to give me space. Consequently, I made a very quick purchase!

Friendly efficient staff, made us feel that our custom was important. We had been out of the house for 2 hrs. and were so pleased to be offered a drink. We didn' t get hassled when we were looking round.

Knowledge of product by sales assistant was good Not pushy to sell item Prices very reasonable Only down side was length of time to wait for delivery

Excellent customer service and product knowledge by the Sales Adviser Loiuse.

The assistant was friendly and took time with us to understand our needs and offer products that met these. She was patient while we mused between options and then talked us through ordering options. There was no hanging around waiting for service and we felt like valued customers.

Served by louise she answered my questions and helped me choose the right mattress for my needs and diferrent options on the base she also suggested a pillow that would help my posture. Very helpful i said i had to go somewhere else before i made my decision and that i would call back later. When i returned louise was doing an order for another customer so ian served me and i made my purchases including the two pillows i found both members of staff very hepful.

The assistant was extremely friendly and helpful but not pushy .Giving the time to come to a decision. Unlike Bensons next door

Good customer service. Options explained well.