Dreams - Gloucester

We have previously purchased a mattress from Dreams which lasted a good number of years. We, more recently, purchased an ottoman bed and were very impressed with both the delivery and with the assembly of the bed. The men were efficient and courteous which left us with a good impression. This was probably key in our decision to revisit Dreams for a new mattress rather than another store. Staff in the store are friendly and helpful and not at all ‘pushy’. Would definitely be happy to recommend.

The overall experience of buying the bed was made extremely easy and enjoyable due mainly to a very helpful store colleague.

Alan the sales assistant was very knowledgable and helpfull. A very good salesman

The salesman, Shaun, was not at all pushy but very knowledgeable. He clearly understood our requirements and recommended products accordingly. He was friendly and polite and courteous without being over bearing. You won our business due to his customer service.

Louise and Shaun were very welcoming and so easy to deal with. Very polite and not pushy. Highly recommended

I entered the store with the intention of possibly purchasing a new bed and mattress, and not having done so for a good few years I was unsure of what to expect. The level of service I received was, I felt, very good indeed. I was served by a nice friendly chap by the name of Shaun, who made me feel relaxed and under no pressure to buy and gave me all the information and details I required. He encouraged me to try out the beds as I would use them at home and brought a selection of pillows over for me to try using as well. He even made me a very nice cup of coffee. I eventually settled on a bed and mattress I wanted and Shaun took me through the purchase and explained all the options to me. All in all, it was actually quite a pleasurable experience and I would certainly recommend the store to friends and family.

I wanted to buy a bed which I did.

Very friendly and helpful. Happy to talk and spend time showing a few different beds

The assistant Alan was very helpful and informative with all the different types of mattresses and also left us in between each one for us to discuss between ourselves!

The friendliness of the staff really made this experience a positive one. The lady that helped me was in her first week and tried so hard to be of assistance to me, I was impressed by her customer service and non pushy sales tactics.