Dreams - Gloucester

We were given a general explanation of the mattresses and how they varied. We were shown how to choose a mattress that was right for us. Our needs were considered but not in a pushy hard sell way - always checking if we wanted help.

Jay was extremely welcoming and helped talk me through what bed was right for me. He also made the whole process as painless as possible, explaining the purchase process extreamly clearly.

The sales assistant was very knowledgeable and friendly. There when you needed him but not too pushy. Very polite.

The store assistant 'Sean' was more than helpful, he knew all his products and explained all the processes clearly and I left feeling great about my purchase.

It was the second sales person Shaun who sealed the deal by going that extra bit by explaining more about the beds and different types. He spent a lot time helping me find the right bed for me. He also gave me a pillow to try. He wasn’t pushy.

We were approached by a sales person and when I explained that I had looked on line before visiting the store and knew what sort of mattress I was looking for he immediately pointed me to what I needed. I was shown several and invited to try them. After making my choice finalising the payment and getting the available discounts was quick and easy. The salesman was very friendly and courteous.

When we walked into the dreams store we were greeted with a nice hello with a smile . Shaun the assistant was more than helpful he explained the difference in the filling of several mattresses in easy terms and how they work ,which was most helpful as we didnt have a clue . even offered us a coffee . I would say the experience of first time shopping at dreams store was 100% enjoyable and yes i will be shopping there again maybe for my bedroom furniture . many thanks for all the help we got and now looking forward to dreamy nights sleep

We were given time to browse without being hassled. After a short while we were advised that they were there when we needed them but that they wouldn't be pestering us around the store. As soon as we were ready to speak to an assistant Jay was there ready to help and could tell us everything we needed to know. Friendly helpful and just a very nice person not at all pushy. We found what we were looking for at a very good deal, leaving us all round happy customers.

explained our needs to Alan who then showed us to a bed which was exactly what we wanted and that was the one we purchased.

I arrived at the store thinking that it would take a very long time to find what I wanted, and as I looked around he store I was lost as I looked a all the products. I didn't know where to start. The assistant was extremely helpful and helped me to make a shortlist and gave me plenty of time to try out beds and think about them. He explained mattress types very clearly and helpfully.