Dreams - Gloucester

Having just been into Benson's for Beds we found that Shaun the Manager we dealt with was very professional, knowledgeable, approachable and friendly, He briefly spoke to us on our entry and let us have a browse around, when we wanted more information he was straight to us to explain and impart his knowledge, excellent customer service.

Very informative and professional service

The salesman made himself know, and left me to browse and call him once i was ready. When I was ready he came immediately returned and thoroughly filled me in with his knowledge of the products he new.

Shaun was very professional, welcoming and knowledgeable. He offered excellent advise after listening to our requirements. All the staff was happy and had a good sense of humour towards the customer and colleagues. I would definitely come again and request Shaun as a sales representative. We didn’t feel any pressure and he asked if we needed extra time to make a decision on choosing the products. He introduced himself and said to put your feet on the bed and relax and take our time. The store is very open and bright. We went next door to benson and beds and the staff are aren’t as good as the staff at dreams.

Assistant was very helpful without being obtrusive.

James who served me was pleasant, informative and very helpful.

We ordered in store and thought the assistant was very friendly, helpful and efficient. The delivery men were equally helpful, friendly and efficient

Shaun spent plenty of time with us understanding what we want and what we like. And was very good with his customer service

The customer service that jake from the gloucester branch gave us was extremely helpful and he didn't rush us at all. He listened to our needs and found us the bed we needed.

James was very helpful his product knowledge and advice was very good there was no hard selling he was very polite