Dreams - Gloucester

Friendly and knowledgeable staff, no complaints whatsoever

The assistant (James) did not hover over me or push me to purchase in any way. He answered all questions honestly and in a knowledgeable manner.

Had previously purchased mattresses from the Gloucester store and they were extremely helpful which is why I returned to purchase a bedframe. Not a huge amount of choice in store but staff happy to help me search for products on a wide-screen - excellent. Able to double-check what I'd previously found out from internet and placed an order. All sorted out very quickly. Excellent service and offered a coffee!

This was the bank holiday Monday after Easter and so the store was very busy. However we were attended to after we had been in the store for a short while which gave us time to look around . Shaun attended to us and was very patient and knowledgeable as we explained what we were looking for and tried out several beds that he thought might suit us. We then asked to be given a bit of time while we made up our minds. When we had made our decision Shaun was busy with another customer, and as we chose to wait for him this incurred a bit of a wait however other members of staff made sure we had somewhere to sit and offered us coffee.

Quality of products, excellent customer service, good range and prices.

James was very knowledgable. He left us to browse without hassling us. Very happy with the service and price

We knew what we thought we wanted, your agent knew his stuff and although the mattresses we wanted were the only thing not on sale offer we still bought them at over £1500

Friendly, knowledgeable and not pushy Visited Dreams in Gloucester today. Staff (Jacob) was friendly but not pushy. Very knowledgeable and suggested options. Very happy with what we bought and price paid. We are returning customer so expect same excellent quality when new stuff arrives.

We were met by James who was courteous and Knowledgeable about the products. There was no hard sell he just catered for our needs.

Good range of products, well displayed, sufficient information describing the type & quality of different beds. Clean & bright show room, although it took time initially to get served Alex came to my rescue & was very good, took me through a sequence of what I wanted , different prices & specifications & helped me decide which bed was most suitable to myself & the Wife. Appreciated no pressure selling & he was very thorough in going through the Interest free finance.