Dreams - Gloucester

I was very satisfied with my visit to your store i was approached by the assistant after about 30 seconds of being in the store, she was very knowledgeable about the product that i wanted to purchase she explained everything i needed to know extremely helpful and polite a credit to the store

Jay who dealt with us was highly professional and never tried to push us towards making a decision. He was extremely informative and knowledgeable and yet put us at ease at all times. He offered us drinks and time alone to reach a decision without any pressure. His son also dealt with us and had a friendly manner to match -overall a great experience and feel we've bought what we wanted. Thank you!

Jay was very helpful, answered all our questions. He advised us to try different mattresses but we were not under pressure to hurry or buy one. We had looked elsewhere prior to visiting the store.

From the point of entering your store in Gloucester Jay was immediately friendly and helpful - he took time to show us all of the products but also gave us time alone to discuss which was best for us. Jay took the time to place us at ease and was honest with all inquires.

Your salesman Shaun 193 was very helpful, polite and informed.

James was very helpful and informative. He was clear, took his time and didn't rush or push. He didn't treat us like we were a commission. He was professional but also friendly and made the effort to make us feel comfortable.

Assistant Jay was very helpful, knowledgeable and friendly.

James, the assistant greeted me upon my arrival,after ascertaining my requirements, he showed me the various products the suited my price range and sleep requirements. Upon placing the order he read through all the c&d's and drew my attention to those that were appropriate. The delivery date is 14 days from the order, I would have hoped that it could have been between 7 and 10 days.

Karen listened to what we wanted, was able to offer us options that matched our requirements exactly and then gave us both the time and space to make a decision for ourselves - which we did quite quickly. She also answered all our questions and provided any additional information we needed. The actual sales process was very efficient and it was only the Barclays Finance application that caused a problem ...in that it took not too far short of two hours to approve. If it had not been for Karen's kind attention and willingness to help, we probably would not have completed the purchase.

SAND VALUE FOR MONEYERVICE