Dreams - Gloucester

This is the second time we have made a purchase at this store - we purchased a mattress about a year ago with Shaun's assistance. Again great service from both James and Shaun

Karen in the Gloucester branch was outstanding. She was very accommodating. Offered my partner and I a coffee which was lovely by the way. To be honest I only came in to see what was out there. Karen and the store manager didnt pressure sell me. They were very knowledgable and gave me every option possible. I ended up coming back to the store and spent £2002.50 I would definitely reccommend shopoing here. Karen is definitely an asset. Regards Alex Marten - Very Happy Customer.

Staff helpful, attentive and friendly. The variety of beds and types of mattresses available for trying out was good. Obviously, as the bed is still to arrive we can't comment yet on its long-term quality.

Jay and his son were very friendly and informative without being over bearing. Nothing was too much trouble.

Everything was just fine

The store was fairly busy with each member of staff dealing with customers. Shaun who served us was also dealing with another customer but managed to deal with our questions promptly and made us feel very welcome, we felt really comfortable with the whole experience of shopping there. We were even offered a hot drink and every member of staff we spoke to were happy and polite.

The knowledge and advise of the Dreams representative, couple with putting us at ease and not being pushy. It's alot of money to spend, so we wanted get it right and he helped greatly.

the assistant was helpful in every way, let us take our time in trying out our particular choice of bed, explained what the mattress consisted of. .answered our questions in a proficient manner and was thoroughly professional.

Hi, On arriving in the store we were greeted by a friendly store expert named Jayson. My partner and I didn’t know exactly what we were looking for and looked lost around the store, this is when Jayson came offer and offered his expertise, something we had not experienced in other stores (competitors). I felt our needs were were understood and a two point did I feel it was just a sales pitch. Thanks, Andrew

Shaun was very helpful