Dreams - Gloucester

James was knowledgeable, friendly and efficient without being pushy.

James are assistant was very friendly and helpful , never pushy, a very nice young chap . James needs a a lot of praise as he is good at his job . WELL DONE JAMES

Upon arrival at the Dreams store myself and my girlfriend were politely greeted straight away by a welcoming James who was incredibly helpful in all aspects. He knew exactly what we wanted and gave us the perfect options to choose from. James also very kindly made myself and my partner feel very welcome in making us both a hot beverage which was a lovely guesture. He remained professional and knowledgable of all products and we were very impressed with our purchase today.

Everything explained very well, Jason did a fantastic job in catering for our many questions about differing types of mattresses . It was an enjoyable experience , and Jason was most patient , even giving us a cup of coffee.

Great service from Shaun (store manger - Gloucester) He had fantastic product knowledge Accommodated our needs Walked away with lots of goods and as happy customers Will be purchasing from dreams again

The sales advisor did not pressure us but offered a wealth of advise that showed he knew his products really well. We entered the store with some bed knowledge but felt like we left with exactly the right Products for us.

We were looked after by Jay and James who were very friendly and helpful making for a very pleasant and successful visit. We were even given coffee during the paperwork. Very happy with the shopping trip.

Karen was extremely helpful when purchasing my mattress and pillows. Will definatly use dreams again.

James very knowledgable and advised correct mattress for a young child.... store didn't have the single size mattress I wanted in store but said there was a delivery due next day. Following morning he rang to say the mattress was in the due delivery and he would keep one back for me to collect which I did the next day

Very natural and friendly lady approached us as we entered the shop and engaged us in light-hearted conversation before asking us if we needed help. She explained the colour-coding of the pillows and shoe-protectors, gave us a few hints about the pros and cons of each type of mattress, then left us alone for a while until she saw that we were ready for more advice. At this point she gave us each a cup of excellent coffee (11.00 am) and helped us to narrow down our shortlist to one! The mattress we bought is exactly what we set out to find, thanks to the enormous variety of mattresses you have on display, so we are very satisfied and Karen achieved perfectly the balance between technical talk and helpful remarks so my wife and I both enjoyed the buying experience .... not always the way. The icing on the cake was a couple of deals she went on to offer - a mattress protector which paid for itself due to a deal over the insurance (Bedcover), and a couple of pillows ata substantiial discount