Dreams - Gloucester

I entered the store not knowing what kind of bed I either wanted or indeed needed. The salesman, James, approached me and said good morning. I explained my dilemma. I told him about my various health problems etc and he proceeded to explain the colour coding on the mattresses. He gave me a really nice pillow to use while I lay on various beds. He left me alone for periods of time and checked in with me as to my progress. I did not feel under pressure at any point during my visit

Friendly + knowledgeable staff

The Shop Assistant (Jason) was very helpful, without being in-your-face. He took time to check we were ok, and lft us alone, occasionally providing additional information on the product and options, but without being at all pushy. He was also very efficient during the ordering process. He explained things simply and without forcing anything on us. All in all very satisfied with our choice of bed and the service provided.

Jay who dealt with us in gloucester Dreams was very helpful new what he was talking about and wasn’t pushy,had a warm welcome and hot drinks,He made sure we had bought the right mattress and wasn’t pushy,he stayed with us when we needed him and felt more relaxed buying a mattress he’s a very good salesman.

James was knowledgeable, professional and helpful

Very polite staff and so helpful. Karen was brilliant

I was impressed by the professional and not over pushy sales person who assisted us. She was helpful and informative without pressurising us at all

Not over pushy but friendly and helpful

Although store quite busy we were acknowledged. James was extremely helpful, offered drinks, gave my husband a constant pillow to try round the store. Showed excellent knowledge. Made sure we understood what we were signing for

The customer service was excellent from Jay. He was very friendly, knowledgeable & we were only browsing but ended up buying. He also showed us pillows which we had not considered & then bought.