Dreams - Gloucester

I went into dreams to buy a toddler mattress. (Having no clue at all what would be best for my daughter) James came over and greeted us. James was fantastic! He show me what he recommended for my daughter. He was friendly and helpful. Even though it was only a quick visit James made the whole journey at dreams a dream! Thank you

It was a good experience. Plenty of friendly and knowledgeable attention but no pressure. I felt I'd been allowed to make up my own mind. I was also impressed by the fact that your assitant immediately noted the trouble I had with the pillow. He found me an orthopaedic one which I didn't kknow existed, and last night I didn't has know existed and last night I had the most pain free night I've had for ages!

Sean, the store manager, listened to what we had to say and ask. His knowledge of products was superb and he was keen to help us find a bed which suited us rather than seeking to sell us a bed which was not one which would do the job we wanted. He did not make us feel pressurised at all and this was the same on each and every time we visited the store. We have yet to receive the bed but if it is of the same standard as the service we received I think we are going to be happy and satisfied customers.

Advisor, James, was efficient, knowledgeable and most importantly, allowed us to wander around undisturbed.

Having explained our requirements we were guided in the right direction then given the opportunity to make our own decision without any pressure.

The member of staff provided us with lots of useful information and helped us pick a different more suitable mattress. He was very friendly and helpful even though they were busy and had less staff in.

Great customer service, great choice very very patiant with us, Shaun was fabulous thank you

Jay's product knowledge was excellent - he was not pushy and gave us time to choose the product we required.

Swift proffessional service with no hard sell.

We were approached by a friendly assistant without pressure to buy. It was explained clearly the colour coding for mattresses which made it easier to find what we were looking for. We were given plenty of information about the product we chose in store. During the completion each step was explained as paperwork was signed. Very happy.