Dreams - Gloucester

The staff were friendly and attentive and came to assist us as soon as possible. Charline was friendly and helfpull and made us smile. We were offered coffee, which was a treat.

Good products and great staff

Shaun gomes my server was very pleasant and knowledgeable, he gave good advice and wanted to know about my needs, being in sales myself i look for this and notice it very quickly and never felt i was being sold to, good experience overall and would definately recommend

Jay was very knowledgable and helpful. He gave me time to think without pressurising me, yet was available to answer the questions I had - which he did very competently. He managed the ordering process quickly and efficiently, and left one very satisfied customer.

Entering the store we were greeted by Jay who asked if we wanted assistance. We said we were looking for a new mattress and he offered to advise us on how best to choose a new mattress. He was very knowledgeable, informative and helpful throughout our time in the store. There to answer all of our many questions, but not hounding us at all. We spent quite some time in the store, getting on for 2 hours trying out a large selection of mattresses. We felt comfortable at all times and were even offered coffee. When placing the order Jay explained everything very clearly. A great experience. Thank you Jay.

Very good service, thank you

Karen was a superb saleswoman who was incredibly attentive to our needs without being overbearing. She appeared to genuinely care if we were currently having a good nights sleep and did her upmost to recommend a pathway forward.

BOTH SHAUN AND JAY WERE VERY HELPFULL AND NOT AT ALL PUSHY WE HAD PLENTY OF TIME TO DECIDE AND EVEN WENT NEXT DOOR TO BENSONS AND THEN CAME BACK TO BUY FROM YOU , AND WE HAD A NICE COFFEE

Professional service with a courteous, knowledgeable and friendly sales person[Shaun]. You have an asset in this salesman.

The manager (Shaun) was delightful, and knew EXACTLY how much to support and advise, and how much time to leave myself and my wife alone to "Explore". I am Executive Director of steel plants overseas, and one of the things I find depressing coming back to the U.K. for breaks with my family is the lack of skill, and the "stage managed", mindless approach of so many of our popular outlets / vendors. I did not feel this at all in Dreams Gloucester, and Shaun was a diamond in his gentle and unassuming manner.