Dreams - Gloucester

Good customer service by the salesman and product knowledge .

The manager explained the product well knowing I was worried about the underside of the bed and the legs to support the base

The staff were very helpful but not overpowering

Excellent service provided by the store staff. Good choice of product, with clear information on specifications, backed up by knowledgeable staff.

Immediate offer of assitance frrom Karen on entering the store, but not in a "pushy" way. We were given space to consider the products on offer, and plenty of time to reach a decision. The different materials and characteristics of the mattresses were clearly explained. The staff were knowledgeable which helped us in our decision. We have shopped with you before, and had travelled from Cheltenham to see the range on offer. The Store Manager Shaun went through the order process and paperwork in a clear manner.

the staff were friendly and took their time to show me other products even though they knew i wasn't ready to purchase the extra items until next year. i would like to thank everyone there.

Wide choice of mattresses and helpful staff

Everything was at the very best. store was clean, staff were very friendly. Excellent service.

Jay was very knowledgeable about the product we were interested in. He reassured us that he knew what he was talking about and the information pertaining to the tempur mattress vs other brands. He understood our needs and took the time upon his recommendation to try different mattresses within a the range we were interested in with a tempur pillow which we also purchased. For my daughters matress again was very friendly, patient and knowledgeable and explained the mechanics of how important getting the right mattress was especially for women.

Quick, friendly and knowledgable assistance. Our daughter was with us, and while well behaved she did want to climb on lots of beds (we took her shoes off!). There was no concern from the store staff, they actively engaged with her which was very nice. Sale felt like our choice, not a push.