Dreams - Gloucester

As soon as we walked in the doors at dreams in Gloucester everything we needed and more was given to us by James one of the members! we loved everything he showed us even when we didn't really expect to walk out with a mattress the same day and bed coming Thursday! he did everything in his power he could from trying pillows (which we ended up buying) great selling point may I add! amazing work by James thank you!!!!!

Been to the store twice (2nd time to place my order) and was helped both times by Charline. Very knowledgable, helpful and struck the right balance between suggesting different mattresses to try, whilst giving me enough time to mull the decision over on my own. She also took the time to engage with me, enhancing my shopping experience without applying any sales pressure to force through a sale. A credit to the store, Charline went the extra mile. She spent time explaining each product, highlighting the differences between the various Tempur mattresses - and even took the time to walk me though the adjustable beds demonstration. She is to be commended for a first class job.

We first went into the store on the Sunday to price up and check out products , James the sales guy couldn't have been more helpful and friendly . Armed with the information we returned on the Monday evening , and with a couple of people in front of us we joined the queue . James who was on his own , was an absolute star , and dealt with us after the official closing time . He was vey professional, and didn't just rush us through .

My experience at dreams was very good. James was very friendly and helpful.

We visited the store to investigate the mattresses available, we met James. He was helpful without being overbearing, he listened to our needs and offered advice accordingly. He was obviously very knowledgeable about the products and could offer us the pros and cons of different items. We left to assess options with a competitor, the greeting / information offered was like chalk and cheese so vastly different, they didn't appear to want us as a customer. So we returned to Dreams, and specifically to James, where we were able to conclude a sale. The whole process there was very positive, with us being welcomed as a customer, we were made to feel that we were important to Dreams, the coffee was very good too. Thank you

Jay was amazing!

No high pressure sales but a friendly approach and willing to explain all aspects of the beds.

Good friendly sevice

We entered Dreams with no idea what sort of bed or mattress we liked. James come over and within minutes was given us fully detailed information on all the beds and comfiness of all mattresses. Using our personal preferences on comfiness he showed us the beds that he personally thought would suit us best. Within minutes, we had decided on the one bed we liked. The paying process was quick and easy and James explained all the terms and conditions to us. We were quite surprised when I asked how long James had been working here as he said 7 months but with his knowledge we thought it had been years. We will definitely come back to Dreams and recommend to family friends. He didn't pressure us into a decision, which has put us off other stores previously.

Jason was extremely helpful with helping me find what I was looking for. I went into the store wanting a TV bed & I came out with one I was perfectly content with, with the help of Jason.