Dreams - Gloucester

Assistant (James @Glos) was very good at being approachable without being overbearing.very good product knowledge and explained why some products were a lot more expensive which helped to sway a decision. Good coffee as well !

Was greeted within the store, listened to our needs and made suggestions as to what might be suitable to us.We Were given the time to look and test /lying down on the beds and was made to feel very comfortable in doing so.Even got offered a drink!!!!,there was no rushing us at all. Highly recommended. looking forward to our bed being delivered .

Because of the pleasant , apparently experienced and proffessional way we were dealt with

The adviser knew what he was talking about and helped my wife and I to find exactly what we wanted even though we didn't know anything about mattresses/beds. Plus he was very patient with us while thought about it and wasn't pressuring at all. And he was kind enough to offer us a drink and the use of a, rather over priced in my opinion, pillow.

We were highly satisfied because James who served us explained everything very clear ,I wanted a mattress that would give me relieve for my osteoperosis and he was brilliant also about what pillow we should have he certainly knows his stuff and a very delightfull person

We knew we wanted a sealy orthopaedic bed so we were shown 3 models . Assistant knew his stuff. Offered us tea or coffe. Asked for a glass of wine! Unfortunately not on offer! Made our selection quickly and arrangements were made for delivery next Friday, they will take away the old one .

Sales assistant had a good knowledge of the products he was selling

Helpful staff; store had what we needed

We visited the store on Saturday and James took through the options having understood our requirements. He gave us time to test out both the mattresses and pillows. He was very knowledgeable and was able to share his own personal experience. I returned on Tuesday to place the order - passing another Dreams store because of the customer care that we received from James

the service was very attentive and helpful in finding what we were looking fot.