Dreams - Gloucester

3125 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

The Peel Centre, St Annes Way, Bristol Road,
Gloucester, EN GL1 5SF

KerryH

By KerryH | 2/28/2017

James the sales consultant was excellent, knowledgeable and very helpful, also makes great hot chocolate. Was a pleasant experience and hopefully the bed will look stunning in my daughters bedroom 😀

Alan F.

By Alan F. | 2/27/2017

Our salesman, James, although only in the job for about 10 weeks, was very informative, very friendly, and very helpful.

Maria

By Maria | 2/27/2017

The friendly, professional and knowledgeable salesman, Shaun was an absolute delight and we would definitely return and recommend. It was a great buying experience and the Coffee was a bonus. The store was very well laid out and extremely clean and tidy. We look forward to receiving our mattress in a couple of weeks time. Many thanks. Guy & Maria

Gill M

By Gill M | 2/26/2017

Was delighted with the service we received from Jay, who spent over an hour and a half with us enabling us to purchase the right mattress for our needs. Delivery of our mattress is not until the end of March so have not done the 40 night comfort as yet! Hopefully the mattress will be perfect for us and make our nights much more comfortable. Fingers crossed.

KerryN

By KerryN | 2/26/2017

After bed shopping for several days in Cheltenham my husband and I thought we'd found our perfect bed at Bensons. However after our experience with unhelpful staff at their store we decided to visit your Gloucester store (we live near to Evesham). Sales Assistant Shaun was exceptionally helpful & professional. Shaun demonstrated the best pillows for our requirements & showed us various options to help us make the right decision on a new matress. After shopping in several bed shops over the last week the staff at your Gloucester store were a credit to Dreams. Professional / friendly / helpful.

Ben W

By Ben W | 2/26/2017

James the assistant was extremely informative and helpful without being pushy

margaretw

By margaretw | 2/26/2017

A salesman did not pounce on us the minute we walked into the store. After a few minutes he introduced himself and explained the colour coding of the beds. He then left us to try the beds by lying on them( the shop was very busy). We then said we were ready to order and he explained further the terms and conditions which we were happy with. A delivery date was arranged and we left the shop very pleased with our purchase.

SimonN

By SimonN | 2/26/2017

It was all down to the Bristol Store Manager Shaun. He was a delight to deal with. Even when the Barclay's payment programme crashed twice as we were processing the payment, he remained good humoured and found an alternative solution.

Ashwani S

By Ashwani S | 2/25/2017

Welcomed by a pleasant knowledgable store assistant who helped us select what we required. Having spent the day searching in other stores it was a pleasant surprise.

Jane P

By Jane P | 2/25/2017

Very helpful, friendly service