Dreams - Gloucester

Prompt and courteous attention throughout the time I spent in the store. Goods displayed well and staff had good product knowledge. Easy to purchase exactly what I wanted.

We were greeted by Shaun who helped us throughout made us feel very welcome and had fantastic knowledge. We returned the following day to purchase our goods Shaun did not over push the sale when we decided to think the purchase over. My husband and myself both said what a fantastic service we had from a real nice guy who knows his stuff. Also while in the store we noticed what a fab team of staff there are. Fab bed bought with outstanding service. Thank you.

Michelle gave us just the right amount of assistance, not hassling us, but staying close to assist if necessary, and advising of all the products available.

Michelle attended to all of our needs and answered every question we had. Delivery date given was very quick.

Jay was very helpful and understanding. We did not feel fobbed off in anyway. He took his time and gave us as much information as we asked for. A credit to your company.

In the gloucester branch, James helped us he didn't hover around which was nice, he did come back around every know and again to make us try different beds to make sure we decided on the correct one. James said he had been there 7 weeks which was impressive. He was very friendly and helpful. Shaun then took the order in the computer, he was also very helpful and friendly. Even the other staff who didn't deal with us who were walking around were approachable and friendly. Very impressed! Made it much easier and enjoyable than we anticipated!!!

Staff member Jay was so helpful, friendly and informative. We loved every minute of our experience buying our next bed

We first visited Bensons for Beds next door they were unable to help u with a purchase. We told the manager we were going next door to Dreams he said that he did not think they would be able to offer us any other products but to ask for Shaun the manager. How wrong could he be Shaun was the perfect sales person,he spent a lot of time with us explaining the difference in quality and prices with no pressure and with a nice cup of tea. It was a pleasure to do business with him.

We were very happy with the initial welcome to the store, and the query as to what we were looking for. The assistant then talked through the various types of mattress and suggested we tried out the beds. The whole experience was much easier than we expected The offer of tea or coffee was much appreciated.

Shaun the assistant was very knowledgable about all products, helpful and friendly.