Dreams - Gloucester

Product knowledge and clear guidance that did not focus simply on making a sale.

The help we got in the gloucester store was of a very high standard And James who serve us new his job he was top class

We were given a lot of advice about which products would compliment our needs and feel we were able to make a good choice because of this.

Good service knowledge of products was very impressive

Attentive and knowledgeable staff given plenty of time too test mattresses and select rest of bedroom furniture.

Taku approached me as soon as I entered the store, normally I find this off putting but Taku was not overbearing or pushy in the slightest and let me guide the pace of my shopping experience. He showed me the machine which analyses your body and sleep position which I was very impressed with and he then guided me to the beds he thought fit my results. He was extremely patient with my indecisiveness and answered any questions I had. The actually purchasing of the item went very smoothly and I was thrilled to receive a number of free gifts and free delivery for the mattress over a variety of delivery dates. I was very, very impressed with Taku and will be recommending him and your store to friends and family.

Taku and Shaun were very helpful and knowledgable of products, also very patient with me trying out the mattresses. Gold Stars to both of them.

Louise at the gloucester store was extremely helpful couldn’t fault her in anyway very very satisfied with the whole experience

I was warmly welcomed into the store on arrival. I was given personal advice which was efficient, clear and all very helpful in assisting me to make the right decision for me when purchasing a good quality mattress. At no time was I rushed to make my decision and progressively it became quite clear what was exactly right for me. Most Highly Satisfied.

Very knowledgeable staff. Listened to our needs. Felt we could take all the time we needed to make a decision. No pushy sales. Allowed our toddler to try out the bed with us to recreate a more authentic sleeping situation!