Dreams - Gloucester

I have suffered from the bed i sleep on, after explaining this to Shaun he was extremely helpful. He went out of his way to spend the time finding us the right bed and explain everything to us. i cant thank him enough. He was also very patient as we had our 4 year old in toe at the time who decided to hide under a bed with out us knowing frightening me half to death. Shaun did not think twice to help us look for her.

Very friendly service, helped me chose the correct mattress to suit me

The assistant was absolutely first class

Shaun was very helpful, not pushy at all and obviously really knew his subject, so we ended up with a far better purchase.

Jay, the sales assistant, was very helpful ensuring he spoke directly to my son, who the mattress was for, about his needs and gave excellent advice. He gave us the space we needed to try the beds but always checked we knew he was available if we needed any further information.

Wonderful attentive service, the assistant showed understanding but also took time to explain different options. Valued having matress options described as well as the opportunity to try them out. Didnt feel like a shallow or cold sales pitch, felt it was a genuinnely helpful conversation and led to me buying a matress as well as a bed. Hugely grateful.

Jay was very helpful and listened to our requirements. He gave good advice and was very friendly.

Good customer service, pleasant and friendly staff who were very knowledgeable about their products.

We received a warm welcome when we arrived at the store. Shaun the store manager was very friendly but not at all pushy. We ended up spending a couple of hours deciding what we wanted, but he was perfect, there with the information when we needed it and aware when we wanted time to discuss things alone or look around. The whole experience was so nice!

When I entered the store I had no idea of what sort of mattress I wanted, the help I received was excellent.