Dreams - Gloucester

Served by Shaun who was welcoming, polite, highly knowledgable about the differing types of matresses. He was not pushing but helped us realise what we were requiring. He made us coffee and was available to answer all our questions with hovering or putting us under pressure. He was exceelent.

Very friendly and helpful. . 10/10

Have been looking for a new matress for a long time. The assistant who served us was really friendly and humerous and we built up a raport very quickly. He was knowledgable, professional , curteous and didn't crowd us or pressure us. The store was clean, well laid our and organised, easy to find the products one was looking for too. It was nice to be able to take your time and to be offered coffee and refreshments too was a nice touch. Toilet facilities were also fresh, clean and nice to use. The store was easy to find and parking was easy and convienient too.

The salesperson was very knowledgable and very patient as i took my time to make sure that i got the right product, the price was good so i must say thank you for the good service i received

Sales assistant Shaun was both very knowledgeable about the products and gave excellent advice when needed. My usual experience with furniture stores is with very inexperienced individuals who's only advice is the price. However Shaun was very courteous and approached us to give advice when we looked utterly perplexed at all the options. buying these types of products usually takes days and yet we purchased this item within an hour of walking in the store and this is simply down to the Shaun the sales assistant (should be manager if he's not already). i would highly recommend this store to family and friends and advise them to seek out Shaun for excellent advice.

We were given a very friendly welcome by 'Jay' who asked our requirements, told us where to look and that he would be available for any questions we might have. From the layout of your products and colour coded system that is in place we soon found our mattress, paid for it and arranged a convenient delivery day. 'Welldone Dreams and thankyou Jay,

Shaun was really helpful and thorough in explaining

The assistant couldn't do enough for us, offered teas and coffees spent time explaining the different ranges and the colour system in the shop, we was given special pillows to take with us when trying the different beds, excellent service.

We had been in the store the week before and were very impressed with Jays knowledge about the mattresses. We felt that he really 'knew his stuff' and genuinely wanted to help us make the right choice, he was very courteous and made us feel very comfortable talking with him. He just had a very nice manner which we appreciated. We visited other bed stores over the next week and the staff just didn't have the same level of knowledge about the product and didn't explain how we could make the best choice of mattress for our needs, as Jay did. So, we decided to call back into the store and again spoke with Jay who helped us with making our choice, we feel that we have received an outstanding service.

excellent service