Dreams - Gloucester

Brilliant product knowledge and advice, plus friendly sales personnel.

We went in not sure what we needed but mark was amazing, really spent the time with us so knowledgeable and not pushy at all. Will never shop anywhere now!

Very friendly, had a great amount of knowledge on the products very satisfied, made us laugh

We were greeted by the team and quickly offered advice and assistance by Jay (Jason). We were offered coffee and given clear advice. Kids were entertained by Jay which meant it was much easier for us to make a decision. We felt that we were not give a herd sell and that we were encouraged to choose the best mattress for us. Jay also made it very clear that we can upgrade using your 40 night guarantee if we are not happy with the mattress. Payment was quick and efficient. Only small downside is that it would be nice to have delivery quicker, just used to ordering from Amazon Prime I guess.

Very helpful staff understanding our requirements

The sales assistant Jay was so knowledgeable. We thought we had read up on Tempur and knew our stuff but he helped us a lot in deciding what mattress to buy.

Having visited many different bed outlets on our search for a new mattress we chose Dreams, mainly due to their fantastic customer service. Shaun who looked after us took time to understand exactly what we needed, he was very patient and friendly with my energetic 5 year old daughter and my 7 year old son who is profoundly disabled. We will definitely return soon when we need to furnish our guest bedroom.

The salesperson took time to understand our needs and was very knowledgeable about the products and made very good recommendations.

Shaun the salesperson was very helpful , from the moment we entered the store we were welcomed with a happy good morning and made to feel comfortable.He gave us all the right advice and time to try the beds he was most helpful in in explaining the difference in the quality of the beds and the comfort of them We found exactly what we wanted for both of us.

excellent knowledge of beds didn't feel pressurised in buying he understood my needs speed of delivery all in all an excellent experience