Dreams - Gloucester

Knowledge of staff, friendly and help, sorted quickly

Michelle was attentive but not pushy and was very knowledgeable about what for us was difficult to understand as it has been more than 10 years since we bought a new mattress. We really enjoyed spending our money with you 🤑Sweet Dreams for us 😴💤💤🛏💤💤💤😘👍

Sales people very friendly and helpful. You also stocked and sold what we needed - a bed base without headboard or mattress.

Michelle was so helpful and knew all about the products, she understood what we were looking for and was refreshingly honest and not pushy. We were able to try out different mattresses and toppers and Michelle was not bothered when we kept changing our minds! The service we received was outstanding and I will be recommending Dreams to all my friends and family!!

very friendly, warm and inviting staff. Jessica and Michelle were more than happy to help with a great outlook on life and were keen to find solutions to meet my needs. i would recommend them to any friends and family, i will return to the store in the future to purchase a bed.

From entering the store we was looked after and taken on a tour of all the beds what the signs meant we was also left to wander around without hassle answered all our questions even found a pillow for myself to use offered us refreshments the sales person is a credit to your store and it was a great pleasure finding a bed and mattress.

Knowing what we wanted to purchase, we chose Dreams as our first store to visit knowing that there was another bed store next to it. When we entered, with 3 children, we saw an array of beds/mattresses and felt a little confused to say the least. We were approached by a member of staff on arrival.

We walked in to the store and was able to walk around looking at all the beds without anybody pouncing on us and when we looked over to the Sales Assistant when we wanted to start asking questions she came straight over to us and answered all our questions in regard to the different ratings in firmness, coverings & type of springs in a positive and helpful manner and gave us a full explanation of the difference between the various terms of firmness displayed on the sale boards.

As soon as I walked into the store I was greeted by Michelle who talked me threw everything. Soo helpful and honest,made me feel at ease instantly. Great service. Really impressed.

Staff gave me a little while to look around the store before approaching me - good! Shaun could not have been more helpful in helping me choose the most suitable mattress and could answer all my questions. Purchasing and arranging a delivery to suit me was very efficiently handled by Michelle.