Dreams - Gloucester

I was served by Michelle and Mark who really listened to what I wanted - I'm very happy with the bed I purchased thanks to the help of the Gloucester staff

Excellent service, sales assistant had good knowledge of products, allowed to try all products, not pushed into making a purchase.

We found exactly what we were looking for, checked it out with the assistant, Michelle and got it ordered very quickly indeed. We were no more than half an hour at most in the shop and the price was excellent.

The Store Manager (Shaun) was very knowledgeable of all aspects of the products we were interested in. Additionally, he was particularly attentive and polite, which made our experience within the store a pleasant one.

Shaun was great, very helpful and friendly. Lovely about offering help with baby changing facilities etc. Really impressed. Thank you!

We were met by Shaun within minutes of entering the shop. We explained what we wanted and were shown to the beds he thought were suitable. We then purchased the beds and a double mattress. We were shown to his desk where we purchased the items.he explained about the delivery date and what would happen. We were happy with the way Shaun presented himself and would be happy to visit dreams again!

Jay was patience and not at all pushy. All staff friendly.

Jay our salesman was very knowledgeable, gave us information then left us to try some beds out, gave us tempur pillows to carry round which were amazing, ended up buying them as well 🙂

I found salesman Jay very helpful indeed as were the two men who delivered and assembled my bed today. They couldn't have been more helpful as I haven't been very well and so they put the green plastic bag on my old bd for me. Nothng was too much trouble and they arrived in excellent time, even earlier than advised.

The staff member who took care of us,was very knowledgeable, helpful,courteous and friendly. Never making us feel pressurised or intimidated. He explained, in as much detail as we needed, the proper procedure of assessing our own mattress requirements, and the fact it didn't necessarily mean,most expensive was best. But what was right for us,was right for us.