Dreams - Gloucester

3125 ratings
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Location

The Peel Centre, St Annes Way, Bristol Road,
Gloucester, EN GL1 5SF

Sean H

By Sean H | 7/30/2015

I enjoyed the friendly experience. Gemma (Gloucester branch) was helpful and knowledgeable of the the bed products. That help me to convice me to buy the bed from dreams.

Anonymous

By Anonymous | 7/30/2015

Found the right mattress that we were looking for. It meet our needs. We offered matching pillowes for the mattress which were very comftable.

Sheila C

By Sheila C | 7/30/2015

Assistant helpful but not pushy.

Penny P

By Penny P | 7/29/2015

Very good staff,

Dave A.

By Dave A. | 7/28/2015

Very helpful sales staff member (Mark), allowed us plenty of time to assess different mattresses, was clearly knowledgeable about the products which gave us the confidence to purchase the products. At no time did we feel pressurised to make any purchase.

PaigeS

By PaigeS | 7/26/2015

The sales assistant (Jay) was helpful from the moment we walked into store, he wasn't pushy and offered us the help and advise we were looking for. He was friendly and approachable and it felt as though nothing was too much trouble. He even offered us a cup of tea. Brilliant customer service.

Emma

By Emma | 7/26/2015

Customer service was Amazing , the warranty on the item is great quick easy visit and a free mattress protector !!

Sheila M

By Sheila M | 7/26/2015

I found what i wanted at a reasonable price.

Lucy123

By Lucy123 | 7/25/2015

The sales represantative (Jay) was very knowledgable and friendly. He took time to listen to what we wanted and advised us accordingly and gave us advice for products that would better suit us. He helped us pick suitable pillows for our sleeping posture and was extremely helpful. We were very happy with the service and would definitely come back for further purchases.

Tigger B

By Tigger B | 7/24/2015

When we arrived in store we were not immediately hassled by the sales assistant. She approached us after about 5 mins of entering the store and asked if she could be of assistance and that if we did need any help to give her a shout. After about a further 5 mins we asked her to provide us with some information about mattresses, which she was very professional in doing imparting full information and knowledge. She was able to advise the cost of each package and the optional extras without being "pushy". The only down side was the time taken to confirm the purchase (slow internet/processing speeds).