Dreams - Gloucester

They listened gave knowledgeable advice. We were left alone to investigate and look around- make decisions. There was no pressure.

The lady greeted me as soon as I entered the store, she was knowledgeable, helpful and cheerful.

Welcomed into the store, all covid guidelines being followed. good product knowledge and able to answer any queries with responses and would go and look up the information of any items and provide in quick manner

Member of staff very helpful and knowledgeable about the products.

Louise was very patient and let us try lots of beds before finding us the perfect one

Shaun was an unbelievable professional, knowledgeable and kind. He made the whole process an absolute joy. He knew everything to help and did all he could. I honestly couldn’t be happier. For me he gets an 11 out of 10

We were greeted in a timely and friendly manner upon entering the store by James. He took the time to understand our needs as first time mattress buyers. He explained everything clearly and also gave us time to ourselves to explore the mattresses best suited to us. We did not feel pressured into buying anything we did not want.

We immediately had help from your store colleague Alan and explained what we were looking for in terms of a new mattress, following which he went through different options, the differences between products etc. We were given plenty of time to try out different mattresses of different types and Alan was always friendly and happy to let us go back over some we'd already tried etc, until we found one we were 100% happy with.

Louise helped us with our selection. She was knowledgeable and helpful without being ‘pushy’.

efficient and friendly service