Dreams - Gloucester

Couldn’t get a delivery date for the bed and mattress, but were told that we would be contacted and that it should be 6-8 weeks. Which is fine during this time, everything else was great.

Couldn’t get a delivery date for the bed and mattress, but were told that we would be contacted and that it should be 6-8 weeks. Which is fine during this time, everything else was great.

The service was spectacular, the staff member that I dealt with was super friendly and knowledgeable and knew exactly what he was talking about, which gave me so much confidence to choose the right mattress for me. Shaun at your Gloucester store is a credit and a valuable asset to the Dreams business.

Knowledge and advice from assistant, who gave us plenty of time to look and decide

From the moment we entered store we felt safe - welcome and hand gel to use. Shaun was very helpful. Went out of his way to show me different beds in my price range. He recommended the bed machine to see the best comfort mattress - again supplied with paper coverings to lay on. The machine recommended firm mattress and Shaun took me to the mattresses to try. Even suggesting I try a medium to see the difference between the firmness. We were at the shop quite a while and Shaun even supplied us with lovely cold water to drink. He was a very good sales person.

From the moment we entered store we felt safe - welcome and hand gel to use. Shaun was very helpful. Went out of his way to show me different beds in my price range. He recommended the bed machine to see the best comfort mattress - again supplied with paper coverings to lay on. The machine recommended firm mattress and Shaun took me to the mattresses to try. Even suggesting I try a medium to see the difference between the firmness. We were at the shop quite a while and Shaun even supplied us with lovely cold water to drink. He was a very good sales person.

From the moment we entered store we felt safe - welcome and hand gel to use. Shaun was very helpful. Went out of his way to show me different beds in my price range. He recommended the bed machine to see the best comfort mattress - again supplied with paper coverings to lay on. The machine recommended firm mattress and Shaun took me to the mattresses to try. Even suggesting I try a medium to see the difference between the firmness. We were at the shop quite a while and Shaun even supplied us with lovely cold water to drink. He was a very good sales person.

From the moment we entered store we felt safe - welcome and hand gel to use. Shaun was very helpful. Went out of his way to show me different beds in my price range. He recommended the bed machine to see the best comfort mattress - again supplied with paper coverings to lay on. The machine recommended firm mattress and Shaun took me to the mattresses to try. Even suggesting I try a medium to see the difference between the firmness. We were at the shop quite a while and Shaun even supplied us with lovely cold water to drink. He was a very good sales person.

Efficient use of technology and colleague knowledge to identify our needs. The purchased items were not what we had expected - more expensive and hopefully right when we get the new mattress

Efficient use of technology and colleague knowledge to identify our needs. The purchased items were not what we had expected - more expensive and hopefully right when we get the new mattress