Dreams - Dundee

As soon as I entered the shop was greeted by a very knowledgeable staff member called Gavin. He was very friendly and patient. First time buying a bed and he made me feel very comfortable with the process and was not pushy as some sales people can be. I very much appreciated this, and the time given to think about it so ended up coming back after tea to buy the bed/mattress. The process from start to finish was very smooth and I felt extremely relaxed in the shop as I had initially felt overwhelmed in other places.

Scott was really helpful and assisting our needs was very pleasant and not too pushy

Not happy with ordering on line message oops must be asleep but phoned order excellent response clear concise explanations of delivery and removal of old mattress

Customer service representative was extremely helpful. I purchased additional items (insurance, duvets and pillows) due to expertise and how helpful he was. Well done.

STEWART WAS VERY HELPFUL AND KNOWLEDGEABLE

Stewart was very helpful, knowledgeable and patient. We never felt pressurised at any point and everything was explained clearly to us.

Upon entering the store - staff were polite and respectful and gave me plenty of patience and understanding as I had two small children with me. All staff seemed to understand that my children were becoming bored and started misbehaving - but the Dreams staff made me feel comfortable and didn’t rush me or put me under any pressure. This made me relax and enjoy me shopping experience better

Informative and friendly sales staff who weren't pushy in any way. Found what I needed quickly and at a great price. Many thanks for a great buying experience.

Scott was very knowledgeable about the sofa bed and very helpful and friendly.

Tommy in Dundee store was extremely helpful and gave us time to decide what we wanted