Dreams - Dundee

Dundee store colleagues name was gavin, amazing at his job explain everything clear to us and also gave us a many of different options cane away with a tv bed may be back to get a 2nd 1

Excellent service from salesman Russell

On entering the shop I could see that there was a number of assistants available to assist and within a few minutes Stewart came across and introduced himself & offered assistance. Due to medical issues, I advised that I was looking for an adjustable bed & explained about my previous 'bad' experience with my exsisting bed. He was very knowledgeable and advised what he felt we should be looking at. We looked around on our own for a while and then Stewart suggested it may be advisable to do the sleep analysis bed & it confirmed what Stewart had advised. Stewart gave us appropriate pillows and we tried a few mattresses ranging in price and at no point did we feel pressured to go for the more expensive range, infact although Stewart was informative he was not 'pushy'. My only disappointment is having to wait for my bed to be delivered in approx 6 wks but understand it is because it is not your normal bed type.

Found the gentleman Hamilton from the Dundee store very welcoming and helped with different options for me and what was best

Tommy was very friendly and helpful.

Stewart was very helpful, both in selecting a mattress and explaining the delivery and ordering process.

I found the service exceptional the man in shop was very polite and took the time helping me understand my choices. He was very knowledgeable on what he was selling and also gave a good talk in general aswell which made me feel more at ease. The process was quick and although the price was a bit high was painless. Very friendly staff and good quality service all round keep it up!

Professional and informative staff who dealt with us in a friendly efficient manner. Great customer service.

The salesman listened carefully and in a friendly understanding professional manner. 10/10 overall for Tommy's demeanour------cannot be faulted-----he and the other Salespersons are a real credit to Dreams in Dundee------no great amount of 'pushiness', although other items were recommended to us in a friendly manner-----we declined politely.

Friendly, knowledgeable staff who were helpful when required.