Dreams - Dundee

We received all the help we could have wished and we loved the machine that told us what mattresses would be most suitable for us. staff very friendly.

Scott really went above and beyond what i expected during these difficult times and was able to provide me with excellent customer service and a wealth of knowledge to help me select a mattress for my new home, his advice to help my sleeping habits has seen me have an excellent nights sleep for the first time in a long time.

The gentleman that served me was outstanding. Very helpful and gave us great advice

I was extreamly happy with the service at dreams, I initally went in to purchase a bed for my brother coming to stay with me, I ended up treating myself to a new bed also. I attended on the bank holiday which there was a sale on, but i also was given a military discount due to being in the armed forces. I was greated by jhonny, and then nick the manager came over and asked if we needed any more help, they where very knowledgble and offered refreshements throughout. I was given alot of attension i felt i had there attnesion through out. Great atmosphere in the place, the workforce all had a good laugh with me, and nothing was ever an issue, even though I kept changing my mind on the matress, i was still given there time. I would recommend the Dundee store to anyone wanting to purchase a new bed or enquiring, by far the best sales team I have came across, all knowledgeable and great to be around. I have told my family who are going to attend in the next year or so when it comes to renewing there bed. Thank you nick and jhonny.

The sales assistant was extremely friendly and knowledgeable. He spent a considerable amount of time with me and I didn’t feel hurried at all

Really quick and easy shopping experience.

I found choice of goods in store very good. The shop assistant was very professional and knowledgeable about the products which he was selling. I would not hesitate to recommend Dreams to family and friends.

The store assistant was very knowledgeable, he listened to my needs and recommended the best way forward which included the automated assessment of my lying position. What is really important to me is that there was no hard sell. He listened, provided potential options and then left me to it to allow me the time to make a decision. I think he was the primary reason for me purchasing that mattress and I believe he's an asset to your company.

The person dealing with my purchase was very helpful,had great knowledge of the products I was buying and made the visit a pleasure,he even made me a coffee while I was waiting for my sister to complete her purchase.

We had been looking for a wooden frame for a bed for a while and we had been to other retailers before coming to dreams, to see what our options were. When walking into other retailers we were pounced on straight away which made us feel very uncomfortable. Stewart on the other hand asked if we needed any help, we said we were just looking and he said if we needed anything to let him know and he left us to it. We noticed that there were not many wooden frames on show so Stewart took the time to go online and see what else he could offer and that is where we saw the perfect frame. There was no pressure from Stewart to purchase anything additional or that we really did not want, he was extremly friendly and helpful and we managed to get exactly what we wanted thanks to his help!!