Dreams - Dundee

Dean who served myself was amazing. Took his time and showed me all the different matress and bed frames I asked about. Very knowledgeable

Everything was smooth and efficient the college was highly competent everything we needed was performed quickly and efficiently

We were attended to very quickly by a professional friendly but respectful assistant (Dean) on entering the store. Dean understood what we required, set us up on your "bed matcher" and explained the process being very reassuring throughout. He then patiently showed us the recommended beds and took time answering ALL of my questions. I liked that Dean was very helpful and knew the products. He did not push us to buy on the day as he understood that we needed time to decide which bed we wanted to buy and consider the price for a pretty expensive investment. Had he been pushy or seemed perturbed that we were not willing to purchase there and then we would have gone elsewhere. We hate pushy sales.

The assistant that dealt with us was very good and knowledgeable but gave us time to decide and wasn’t pushy which I liked

I bought my first, for me mattress and I was so clueless to say the least on what I needed but thanks to my sales advisor Scott who walked me through every bit of my decision making. He explained in detail what I needed to know about the mattress plus I got to use the sleep match machine which was pretty cool and I also scored what can only be described as the best pillow again thanks to Scott who knew what I needed I left the shop one happy girl excited for my new mattress to arrive. Great service all round.

Excellent service throughout my visit, advisor was very professional and knowledgeable on all products.

We were approached promptly by the store assistant, and promptly given expert advice using the sleepmatch machine. Great customer service.

Dean made us at ease from the minute we walked into the store. Very kind and well presented, not pushy for our sale. Could answer all my questions and queries. Delivery was faster than we expected also.

The staff member asked the right questions, didn’t rush us, he was friendly and polite and spoke to my daughters to find out what they wanted.

Once we had decided what we wanted it was easy to discuss options with the salesperson and complete the sale