Dreams - Dundee

The people we dealt with were really helpful, explained everything that we needed explained, and nothing was too much trouble for them

The staff were very helpful and attentive. They explained the different options available and were very knowledgable about the beds available. Tea and coffee was offered and we were also left alone to discuss the purchase without feeling pushed into buying anything.

We were able to find the exact mattress we were looking for with assistance from Stewart and there was no hint of any pushy sales pitch just help and advice when we needed it

On Entering The Store We Were Welcomed by A Very Friendly Young Man Called Kieran, He Made Us Feel At Ease With Trying The Products , He Listened To Our Requests and Helped us Choose our New Product,, He Was Very Professional and Fun at the Same Time.. In Fact I Was Very impressed With All The Staff, It Seems Like a Happy and Productive Workplace.. We Bought A Top Line Mattress and Pillows... I Was Embarrased Trying The Beds But Kieran Made Us Feel Perfectly At Home,, It Took a While To Choose , This Switched On Young Man Made Us Hot Drinks When He Knew Id Been Working Nightshift and Hadn’t Slept during The Day... Fantastic Treatment.. He Then Guided us With The Payment Section and waved us on our Way... A First Class Employee,, Friendly , Professional, Intelligent and His Product awareness Was Brilliant.. We Spent Over £2000 But Was Offered a 30 Month Intrest Free Deal.... I Was More Than Happy With This Deal.. Thank You , We Will Definitely Be Back To Dreams Dundee My Regards Mike Robertson

My wife and I were attended to as soon as we entered the store. We were informed of the different types of mattresses and were shown to an area where different types were placed together for us to try. We were also told of all the options available to us. Placing our order was fast and efficient and the service from the salesman could not be faulted.

Staff member very helpful without pushing. All was explained in a very clear manor. We had been in other retailers but found the stock more to our requirements and the best service from staff.

Well presented stock, a wide range of products, and helpful and knowledgable staff.

helpfull service on a one to one basis

Nick the Store Manager from the Dundee shop came to help us as soon as we started looking at the mattresses. He was not invasive but so polite and helpful and gave us time to try both mattresses for as long as we wish and brought us pillows to try to experience it 100%. He answered all my questions and was so supporting and understanding. I usually hate it when shops staff members just jump at you and then again and again and I also worked with the public and I know how tricky is to make everyone feel welcomed but yet respect their space, but this was a WONDERFUL experience from a very knowledgeable and great with people person so grateful to Nick for that. Especially with a 14 months old sleeping in the pram

Friendly knowledgeable staff