Dreams - Dundee

Highly satisfied due to Jonny the member of staff who guided us through the process from the welcome to the mattress choice and payment. There was no hard sell, he put us first and guided us to make the correct choice for our preferences. We had a figure in mind and got more than we intended to buy, but most of all purchased the mattress that fits our body and sleep. Having a Sharps sales desk in store was a great asset to. We purchased our last mattress 12 years ago from dreams, and it’s been great too. Just wish they still sold fitted sheets as they were the best.

Friendly and knowledgeable staff very helpful.

Great customer service, and also the Dreams Sleepmatch was great at finding my best mattress, need which made the experience a lot easier!

Sales Assistant was so helpful (can't remember his name) and had a good knowledge of the products! Can't wait for our bed and mattress to arrive now!

Staff were very efficient and helpful whenever you entered the store but if you preferred to browse on your own you were free to do so but they were always on hand if you needed help or advice.

Jonny was very patient friendly making the whole experience- his overall demeanour literally sold me the bed. He was attentive and really listened to what I said . He also was not pushy and made me feel like he was actually genuinely interested in getting just the right bed for me .

Great staff very helpful and love my product thanks

Russel really grasped the relationship I have with my wife and was able to enter into banter, This led to a very relaxed visit to the store where we purchased a bed frame, mattress, topper, and also pillows . At no time did we feel pressured which would have had us walking out the door.

Dean our sales person was extremely helpful he helped ue choose the right mattress he took time and showed us a variety of mattresses that were suited to us

Russel was very nice and very polite and very efficient in the knowledge of my needs for a new bed. He helped me in every way he could and would recommend him to anyone as he was very nice