Dreams - Dundee

Staff member Tommy knew his merchandise inside out. Was able to relate to all 3 age groups that were shopping (teenager, 45-55 and an over 70). Was happy to repeat information when asked and to let us re-try the beds when we were not sure. Did not feel forced into having to make a purchase

Stewart is very knowledgeable and spent time going over all the options. Good customer service was given.

Great service was made to feel important tommy from the dundee store couldnt do enough fir us

Very friendly and informative service from guy in the shop.

Tommy was a great help on helping us find the right mattress for our needs

Tommy was very helpful and knowledgeable, very prompt service, and as it was a very hot today, given bottles of water from the staff. Great stuff!

Myself and my partner were approached by a member of staff who was massively helpful from start to finish. He found us a mattress that’s ideal for me and my partner and was massively helpful in all aspects and made sure we were not rushed round the store and we got a product perfect for us.

Russel was really helpful. Even though we done the computer simulation to sort our best mattress match, Russel knew exactly which one we’d end up going with. Even so we went through every option and variation. The store was doing really well with the COVID guidelines and selling beds is a tricky thing to do with us such demands!

First shop we went in to to buy a new bed and mattress we where treated very well, I have ms and the time and patience and help I was given was brilliant , so we would recommend any body looking for new bed or mattress to go to dreams as the service was second to none .

I had a brilliant experience in the Dundee store, I was helped by Tommy who was amazing at helping me find options that I liked. He advised me to complete the Dreams mattress test which allowed me to find a mattress that was perfectly right for me. He advised me about the amounts of pillows that I slept with and suggested a new kind of pillow that would provide me with the correct support for my neck and shoulder issues. He furthermore helped me when I was having a hard time getting my parents to listen to what I was looking for and what I wanted, by softly guiding conversation towards helping my case and providing reassurance to my parents when they were concerned about certain elements. Overall, I was highly grateful and happy with my experience at Dreams, and ended up leaving with a bed that I loved. I couldn't recommend and thank Tommy enough for making such a stressful decision so easy.