Dreams - Dundee

Good range of products clearly laid out. Quick delivery and good price. Very helpful sales person who was knowledgeable and helpful without being pushy.

Very friendly customer service from Tommy, I came in with my two teenage daughters and he was so helpful and kind

Upon entry to the store. I was greeted by a member of staff, he was friendly and knowledgeable without driving a hard sales pitch. He explained the sleep test and let me test out mattresses based on the result. He offered refreshments and kept socially distant. He was able to answer all my queries and also took into account my budget. Excellent customer service from Jonathon.

The experience was easy and informed using the special sleep simulater at the start to measure me for a mattress. As soon as we arrived, a friendly assistant came over to help us and talked me through everything as I had no idea what was going on - he was very helpful! It was a great easy and fun experience. Thank you.

We weren't hassled by staff as soon as we entered the store. We were approached and asked politely if we required assistance and made aware of how to contact the salesman. Thoughout the whole time we were allowed personal time to consider the options on offer. At no time were we pressurised, quite an enjoyable visit in fact. We left feeling that we had made the right choice.

The salesman, Stewart, approached me promptly when I was looking at a product. He was informative, knowledgeable and friendly. My husband was outside waiting with our dog so I didn’t want to be long. Stewart said that we could bring the dog in. This was brilliant as it meant we could both view and try the bed. Service was excellent.

The staff member who helped us with our selection was very accommodating, he was able to answer all our questions, and did so in a very friendly but professional manner (Stewart)

Very good service all round. Helpful and good advice from assistant. Pleasant experience.

We had just come from a different company who said it would take 6 weeks to get a delivery yet when we went to dreams the assistant Dean checked on the items we wanted and told us we would get a delivery in the middle of the following week. Only 6 days after purchasing it. It was quick and easy and we were given 100% attention and offered a drink too. Overall a really great experience and I couldn’t find a fault!

Were given time and space to look at products but with help on hand any time needed.