Dreams - Dundee

5027 ratings
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Location

Unit 9, Kingsway West Retail Park,
Clepington Road,
Dundee, SL DD3 8RX

Anonymous

By Anonymous | 2/19/2018

Staff attentive and listened to requirements. Not forced to look at most expensive, or cheapest, items. Differences in price, quality etc all explained. Not rushed into making a decision. Excellent service all round.

Anonymous

By Anonymous | 2/19/2018

Iain the shop assistant was really helpful and knew alot about what he was talking about and this was proven when he understood our needs and was able to show us to a mattress that suited us best and was very comfortable. He also explained the terms and conditions for store policies on the 30-40 day return like a chief also the guarantee and exactly what it covered. Excellent pillow selection and brilliant explanation of why each pillow is different. Would highly recommend this store to family and friends also anyone who is looking to purchase a bed. Good job thanks again Iain.

Anonymous

By Anonymous | 2/18/2018

The layout of the shop. The colour coding system for types of mattresses made it simple to differentiate between products. Extremely helpful staff.

Anonymous

By Anonymous | 2/18/2018

Staff were very attentive, good product knowledge and broad recommendations allowing me the confidence to pick what was right for me.

Anonymous

By Anonymous | 2/17/2018

Russell was the name of the staff member who helped us. He could not have been any more helpful nor knowledgeable about the product.

Anonymous

By Anonymous | 2/17/2018

Stewart the sale assistant was very friendly and not pushy. He was also very knowledgeable and advised us well and did not simply attempted to sell the most expensive items. He listened and understood our needs and sourced exactly what wee required. Generally a very nice person and credit to business operations. Well done.

Anonymous

By Anonymous | 2/17/2018

Upon entering the store, I was not bombarded with sales pitches, but allowed to spend a few minutes looking around first. I was then advised to first decide the type of mattress I was looking for, instead of randomly trying out beds. The overall advice and guidance of the staff member allowed for an informed and satisfying decision.

Anonymous

By Anonymous | 2/17/2018

I thought Iain was very professional in all areas of his work.

Anonymous

By Anonymous | 2/17/2018

Stuart your sales assistant was helpful and friendly and more than willing to assist as well as going the extra mile to arrange and find suitable delivery times and stock availability. Your store was well laid out and easy to follow mattress and bed styles etc.

Anonymous

By Anonymous | 2/16/2018

Workers were very helpful and kind💓