Dreams - Dundee

Staff attentive and listened to requirements. Not forced to look at most expensive, or cheapest, items. Differences in price, quality etc all explained. Not rushed into making a decision. Excellent service all round.

Iain the shop assistant was really helpful and knew alot about what he was talking about and this was proven when he understood our needs and was able to show us to a mattress that suited us best and was very comfortable. He also explained the terms and conditions for store policies on the 30-40 day return like a chief also the guarantee and exactly what it covered. Excellent pillow selection and brilliant explanation of why each pillow is different. Would highly recommend this store to family and friends also anyone who is looking to purchase a bed. Good job thanks again Iain.

The layout of the shop. The colour coding system for types of mattresses made it simple to differentiate between products. Extremely helpful staff.

Staff were very attentive, good product knowledge and broad recommendations allowing me the confidence to pick what was right for me.

Russell was the name of the staff member who helped us. He could not have been any more helpful nor knowledgeable about the product.

Stewart the sale assistant was very friendly and not pushy. He was also very knowledgeable and advised us well and did not simply attempted to sell the most expensive items. He listened and understood our needs and sourced exactly what wee required. Generally a very nice person and credit to business operations. Well done.

Upon entering the store, I was not bombarded with sales pitches, but allowed to spend a few minutes looking around first. I was then advised to first decide the type of mattress I was looking for, instead of randomly trying out beds. The overall advice and guidance of the staff member allowed for an informed and satisfying decision.

I thought Iain was very professional in all areas of his work.

Stuart your sales assistant was helpful and friendly and more than willing to assist as well as going the extra mile to arrange and find suitable delivery times and stock availability. Your store was well laid out and easy to follow mattress and bed styles etc.

Workers were very helpful and kind💓