Dreams - Dundee

Friendly, helpful & knowledgeable staff

Iain was very helpful and knowledgable, he helped us make the decision at our own pace and left us to it when we just needed to focus on what was best for us. The offer of coffee was also appreciated (although not particularly practical with all the lying down we wanted to do). The price promise took the stress out of wondering if we had the right deal, with no need to shop around after 'using' Dreams to make the choice.

I wasn't sure what I was looking for and Russell & Nick helped me & I'm delighted with the choice that was recommended these guys new what they were talking about

assistant was very helpful and was,nt trying a hard sell just giving advice when we asked him about something.

Good staff who very understanding in what I was looking for.

Scott who dealt with me was very informative and explained the colour coding you have for your various mattresses e.g. firmness, value etc.

Sales advisor incredibly friendly and incredibly knowledgeable in all products took the time to explain in detail all products in all price brackets very happy

Because of the assitance who was very helpful in explaining all about the different kinds of mattress you could get

When we were entering the salesman was not pushy, giving us advice to find our ideal purchase. Allowed us try many beds for comfort. Allowed us time to talk together. Offered us refreshments, I would love a Dreams mug so please can I have two?. Nothing was a problem for Stewart. Nick the manager has a fantastic employee in Stewart so employee of the month?

Greeted immediately on entering the store in a friendly manner. Given time to look around at leisure having discussed what we were interested in and being shown where the relevant items were. Then personally helped to make a decision by the very friendly staff member who had greeted us. Once our decision was made met with his colleague who processed our order and arranged delivery and discussed cover for the items purchased. Friendly without being over intrusive - felt very relaxed and whole experience was excellent. Would ship there again definitely.