Dreams - Dundee

I was happy how I Got helped when choosing the right mattress for me by stuff member Iain he was really welcoming and showed us various mattresses to fit our budget and wants.

The person that helped us when we were in store had the best approach I have ever experienced while shopping. He was not only very knowledgeable he gave us an opportunity to talk between ourselves but was immediately available if we needed anything, I think his name was Russell. It was a big reason as to why I purchased in the store. There was plenty of choice of products to try and all round there was everything we could have needed if we wished. It was a very nice shopping experience, all the staff were friendly and I would not hesitate to go back.

I tried to order via on-line I ran into difficulty so I rang your head office at Glasgow (I think) a very nice gentleman Stewart helped place my order with himself on the phone. He rang me at home to check I had filled out the form for paying for the goods over 10 months. He was VERY helpful. The delivery men John & Ste were polite & put the new bed together in no time. What I did like was that they put covers over their work boots to protect our house carpet wish other delivery people would be so considerate.

This is the third bed with Tv s in that we have purchase with out any problems which is why we always come back to Dreams

Assistant was knowledgeable , customer friendly and understood my requirements. Professional in every way.

Iain was very knowledgeable and approachable with out being too persistent. He had the right level of engagement.

Friendly and helpful.

Was as good as we expected

Staff were very friendly and knowledgeable. Although the bed we were after was out of stock, the team managed to get my a bed very close to the one I was after and at a cheaper cost.

Well laid out store, very helpful and knowledgeable staff.