Dreams - Dundee

I purchased the product I wanted at a reasonable price. Buying a bed, particularly a mattress is a bit of a science and Sandie explained this well. Also I was able to arrange for additional goods and services all in the one visit.

The assistant who sold us the bed was very well informed without putting any pressure on us and let us look around at our leisure .We were even offered a hot drink which I thought was really nice.Once we had chosen the bed the sale went through in minutes.I have had too many bad experiences buying on line with the bed I purchased not being of good quality .I will most definitely be back.we were served by Nick who was the store manager a very professional guy who made our visit a pleasure .

Iain the member of staff I dealt with was friendly knowledgeable, helpful , the item I ordered was available quickly , the overall service was excellent, I would definitely go back

We were looking for a new mattress. Our assistant was very helpful & knew exactly what she was talking about.

Iain the salesman was very helpful on our visit to the Dundee store he guided us through the store and its lay out, gave us tea & coffee but most of all he was not pushy and in our face. he was very helpful. My partner has spinal problems so this was a very important buy for us, he was understanding, patient and accommodating.

Products were shown to myself and differences explained well. Given time to try each item.

Staff were informative and very helpful during the visit. They were knowledgeable and able to answer all of our questions. Store was clean, bright and welcoming. We were able to browse in peace knowing that help was on hand when we needed it. Little extras like an offer of coffee and the swatch of colours we were given to select our headboard also helped.

Very friendly staff with good knowledge of the products and lots of choices as well

Russell was very Knowledgeable about the mattresses that were available. Asking open questions to uncover our specific requirements which helped us narrow down our search to the most suitable mattresses for our needs.We were there with our 8 year old boy and Russell offered him water or diluting juice as he was very thirsty as he had spent 2 1/2 hours at Rugby tournament. The manager was extremely helpful as well and we felt that we were not pressurised into a sale but given all the options going forward. We would highly recommend the Dreams store at Dundee and the helpfulness of the staff.

Great service good price good quality products