Dreams - Dundee

Staff member Iain explained layout and colour coding of shop floor to help me in my choice. He then left me to find which bed and mattress I liked. He then showed me all the beds in that range. At all times there was never any pressure to hurry up and make my mind up which to me was how it should be no stress.

Iain was very helpful he explained shop layout and what different colours indicated. He left me to try out few matresses then came over to see which type of bed l thought was liking he then selected a few to try. There was never any pressure to buy or any hurry to buy which made my choice easy.

We were looking for a child's bed and didn't really know what was recommended. The colleague (Jake) was extremely helpful and the price was much better than expected.

The feeling of personal attention given , that I actually mattered and was valued as a customer. Friendly yet professional service . Was guided into trying various type of mattresses then whittling the choice down . Product knowledge was excellent , also informative at all times .Yet time left to ponder decisions never intrusive .Would highly recommend the service given excellent first class service at bargain prices

We visited your store at Kingsway West Retail Park, Dundee, where we found your employee Stewart friendly and helpful. He listened to our needs (a guest bed) and offered several options from which we were able to choose the product which best suited our needs. At no point did we feel pressured or uncomfortable and we always felt Stewart's main concern was to find us the best product for our purposes.

we visited the store several times and each time we were served by a gentleman called Stewart. he was extremely friendly and went out of his way to help us. He was welcoming and friendly and Dreams are very lucky to have him as an employee.

a real treat dealing with someone who knows the products no pressure from staff all were happy to help great staff

We are going through the final stages of getting our mortgage accepted and the staff made it so easy to ensure the deal would still be available after everything has gone through and we were able to put down a much more reasonable deposit than was originally needed. Cannot recommend the level of staff involvement, they really did everything they could to keep us happy. I really enjoyed my visit to the store and came out with a lovely bed!

Stewart the assistant was very helpful and more so very patient. My daughter and I did say leaving the store what a nice person he was.

found store manager most helpful in attending to our needs and would definately recommend this store to a friend