Dreams - Dundee

Very attentive but not over powering care from staff. Like the robot bed analysing our sleep needs but we both missed the instruction to roll onto our sides. Perhaps the speech volume is too low.

Sales rep was knowledgeable polite and attentive to our needs

Very knowledgeable staff member who assisted us .doing the sleep tester was really helpful too .Stewart staff member also talked through pillow ranges as well as the mattresses so really enjoyed experience and that we had chosen well

Jonathon/Jonny was lovely, listened to what I was hoping to find, matched me perfectly to a mattress and pillow in a very friendly, patient manner. We were offered a bottle of water which was a nice touch, given that it is very uncomfortable wearing a mask all the time. You have lovely staff at this branch.

Very satisfied with service, sales person allowed us time to consider our options

The gentleman was really helpful with us and we tried out the machine that measures everything and was totally amazed at how much it helped get the right bed

On entering the store we were welcomed by Stewart who helped us complete an assessment of our needs using the dreams interactive sleep assessment. He then explained the results and showed to us various options based on the results. We were able to try all of the different mattresses with clean pillows with disposable covers. We were encouraged to take our time and find what's right for us, but he also reassured us of an option to exchange the mattress we opted for within 40 days if it didn't suit us once we got it home.

I have purchased 3 beds over the years from dreams and have never had any problems that’s why I keep going back

Stewart who assisted us was very friendly and knowledgeable. He made the visit very easy and processed our order very quickly

I went in store as Mrs Florence Stark, and came out as Ms Florence Colligan part of my emails address I never noticed until yesterday night my daughter assisted me to go to the store as I am disabled it would take great effort and arranging to get back to the store to put things right if the delivery persons ask at the wardens office where I stay they would be told there’s no Ms Florence Colligan lives here there’s different wardens on all The time