Dreams - Dundee

Sandie was extremely helpful measuring iteems to enable me to make the correct choice.

Scott was extremely knowledgable and very patient. He took me through all the options and found the best bed for me. The experience wasn't rushed, I felt like I had all the time in the world to make a decision. He also asked his manager, Stewart, for the best possible price as I ended up paying more than I thought I would. However, I believe I got the best bed for me.

You had exactly what I was looking for at the price I wanted to pay.

Iain was fully knowledgeable of all products in store. Very approachable and geared his approach to his customers. Mum took a while to absorb information but was very patient and explained again without hesitation. Gave enough time for mum and I to discuss any personal issues that were necessary. Offering refreshment ( which mum thoroughly enjoyed which I find hard to do! ). Discussed any issues at length and confirmed any sales with colleagues. Excellent service and would not hesitate to return .

The mannerism and attitude of the young man (Evan) who spent time making sure we saw everything that was available nothing was to much trouble well done.

VERY GOOD, HIGH STANDARD AND FRIENDLY SERVICE. EVEN GOT A CUP OF COFFEE.

I found the young assistant Kieran very polite and helpful. He was not pushy and took the time to explain the different colours available, delivery times and the overall quality of the bed.

We had a great experience , the sales guy Iain was very knowledable and friendly and very efficient explaining The different matress types and firmnesses and how we could have this customized to our own specification along with what types of pillow were available (allowing us to pick the exact combination we required )

The member of staff who looked after us, Iain, was courteous, helpful and really knew his job. He is clearly enthusiastic about his work, but not at all pushy. When this was combined with the availability of the product we wanted, the shopping experience was excellent.

Sales person took time to understand our needs and made suggestions and recommendations. Balanced the need to help against pestering for a sale really well. Russell sold the products but not the detriment of giving us peace to try the beds and decide for ourselves.