Dreams - Dundee

We found our experience shopping at Dreams to be very satisfactory. We were greeted as soon as we entered the store by Scott, who took us through the whole process of selecting the right type and firmness of mattress and through the options for the divan bed we were looking for. He made the whole process very straight-forward and we came away happy with our new purchase.

Prompt attention on entering the store. Impressed with knowledge of products without conflict of interest Patience of staff while taking too long to choose desired product Flexibility with the choice and options for shopping very pleasant staff

this is our second visit in the last year and was impressed the member of staff remembered us. He was very helpfully and did not pressure sale. Understood our needs and was happy to give suggestions. We did go in twice as we nearly bought a bunk bed but needed to check sizes. the member of staff was happy to offer the website and all the information needed. The second visit the member of staff was also helpful. dealt with my requirements very swiftly.

Colleague was very pleasant and helpful, was not afraid to ask supervisor if there was anything he was unsure of (he was a relatively new member of staff) and supervisor was most helpful when required.

When my partner and I entered the shop it had a nice friendly feel to it, we had a wonder around the shop without any interruptions from sales persons. When we were ready to ask questions there was a member of staff available to answer them.

The whole experience was excellent frim the service to how quick the item could be delivered to our house great price for insurance

Great service from the dream team, all questions we asked were answered promptly. They were very friendly and seen to our needs. Would highly recommend them.

By far the best customer service I received for any product I have bought in the last 40 years From the salesman to the product one happy customer

Jake was very friendly and helpful. Wasn't a pushy salesman and made us feel very comfortable.

Very friendly assistance from Iain. Great product knowledge and was able to offer us a deal on the pillows we were purchasing which we really appreciated given how much we had already spent on the bed. Would definitely return to dreams. The only downside is how long we have to wait for the bed however I'm sure it will be worth the wait.