Dreams - Dundee

Russell was very helpful and listened to our needs before offering suggestions on products. When we discussed our budget the store manager very kindly made a further reduction to the total cost of the items we were hoping to purchase. We ended up spending a little more than we had hoped but are very satisfied that we have purchased a quality bed and mattress

We received good service, very friendly staff, attentive asking if we would like tea or coffee and explaining all beds and service.

We came into the store knowing the bed we would like to purchase and hoping we would be able to view it first rather than order blind online. The bed was there in a variety of options so this was easy enough to pick. We had no idea about the mattress we wanted but Scott spent a lot of time helping us to pick and giving us plenty of options to narrow it down. He gave us time to try out the mattresses on our own and never once made us feel rushed. In the end we ended up with the complete bed we were after and within the budget we hoped to spend.

We were left to examine the bed thoroughly and given suggestions on what could make our purchase correct for us. Russell was able to answer all of our questions straight away.

I found the assistant friendly & helpful

Russell was very helpful on the phone before we came to the store and was patient and very informative. He listened and understood exactly what we needed and explained the 40 day comfort guarantee etc. We were given some refreshments and the whole experience was enjoyable.

Friendly and helpful throughout.

Gave the sales assistant a budget and he did everything he could to meet it

I found the member of staff very friendly and had good knowledge of the products in store. He was very helpful and had a sense of humour. I would recommend the shop to others.

We knew what we wanted to get and Russell helped us again which was very handy because he recommended what we were looking for last time we were in store.