Dreams - Dundee

We were welcomed as soon as we entered the store and a salesman offered his assistance. We were looking for a new bed but were unsure of the type of mattress to consider. We were directed to the mattress trial area and the types were explained to us with the advice to take our time and try all the different ones available. We were not under any pressure and the salesman left us to take our time with the promise of being available whenever we required him. He returned periodically to check on our progress and provide answers to our questions. Other staff encountered were all equally friendly. When we decided to make a purchase, we were immediately offered coffee and taken to the sales desks where we could sit and go through the sales procedure. Everything was professional, friendly and very pleasant.

The wanted item could not be found in the showroom . But , the staff member went out of his way to find what I was looking for . He searched high and low for the discontinued item I wanted , Thanks a lot

Return visit and Iain remembered original visit and was as helpful as previous visit

Russell was very attentive, answered all questions and made excellent suggestions

the store manager was flawless we were very happy with our time at dreams store highly recommended

found the overall atmosphere in the store friendly and professional. the assistant answered all my questions and helped me come to a decision on what to buy that suited my needs without being pushy.

The competence of the staff member who assisted us in making our choice - Jake by name

The salesman was very good he explained about the different mattresses which I knew nothing about

the assistant we had in the Dundee store was very friendly and helpful . he let us take our time and we never felt pressured

Very professional and helpful staff member who explained everything very clearly and helped us get exactly what we wanted.