Dreams - Dundee

Having spent time looking at various stores, we found the hard sell tactics in other retailers too much. Stewart was on hand to answer queries but also let us have our own time to make the correct decision.

Meeting my needs was the entire focus of the Salesman.

Stewart was very friendly, helpful and patient and accommodated my needs as I am disabled and in a wheelchair. I was very satisfied with the service overall.

Knowledge of staff member. Friendly staff.

We were greeted as soon as we arrived, We were then shown what we asked for and were given help in choosing what was best for us, not just the most expensive one there. We were given tea and coffee while the order was processed. Would and already have recommended to friends and family.

Staff gave us time to look around the store before approaching us to ask if we were looking for a specific item. I liked this.

Everything explained in detail. Enough time to try mattresses on my own before staff member came back to take me to colour coded area

Could not fault the help and friendliness of the people who work there, it was a lovely atmosphere in the store and that was the feeling from entering the store until we left, the member of staff and that dealt with us explained everything from start to finish about the products and he was very professional and knowledgeable and very very cheerful pleasant person.

we were given a lot of choices and the staff member had a great knowledge of all the beds and made sure we got the best bed for our needs great service.

The salesman Iain was very polite, knowledgeable, and not pushy.