Dreams - Dundee

Easy and straightforward.

The level of service was great there was no pressure what so ever to buy anything as you get from some stores you visit and they were very professional

We were dealt with promptly when we entered the store, but in a non-pushy manner, which made us feel quite relaxed. We enjoyed the experience of testing the bed in the 'pod', it felt private and we did not feel uncomfortable trying out the bed in this way, this was a new experience for us in buying a bed. We did not even try shopping elsewhere - which speaks volumes- as we had intended prior to entering the dreams store to look elsewhere after - but we felt quite happy to purchase at dreams, especially with the price-match promise we were given.

Your Staff at your Dundee Branch was exceptional with one of staff Russell highly knowledgeable about the product we bought and the remainder of the staff were very friendly. Kind Regards David & Christine Soutar

VERY FRIENDLY KNEW WHAT SHE WAS TALKING ABOUT

Iain was brilliant, he helped me pick the perfect bed and mattress. I highly recommend dreams, bit on the pricey side but you get what you pay for.

we were looking for a specific type of mattress and were told which one would suit our needs best which we agreed with

Iain, the Dundee sales assistant was very helpful. Very curtious with great product knowledge. Was not intrusive nor pushy like some sales assistants we have experienced from other stores.

I was particularly impressed with the salesman - Russell. He was professional, friendly and smartly dressed. He had a great knowledge of what goes into individual types of mattresses and explained the differences. He didn't have a 'hard sale' approach which was very welcome. There was a good atmosphere in the store and all the staff I spoke to were very friendly and helpful. Prior to going to Dreams I visited two other bed stores and their customer service was nowhere near as good.

The sales person - Iain was extremely friendly and helpful and explained all of the options to my wife and myself. A very good bed buying experience His validation code was my order number.