Dreams - Dundee

Spoke with store before attending so was just a case of deciding when I visited

The customer service I received was excellent from start to finish. Dean was friendly and knowledgeable; he’s obviously very good at his job. I didn’t feel ‘pushed’ by him at all, and he was very considerate of my preferences when choosing what I liked in store. Thanks for making buying a bed for my first home such an easy experience. I’m sure I’ll be back soon to buy another bed for the spare bedroom.

Absolutely fantastic service very helpful and didn't feel rushed

Assistant was very helpful and did not push himself on us but was there if we had any questions.

I phoned in initially amd Stewart from the Dundee branch offered the bed system that measures how you lie on the bed . I explained my daughter was disabled which wasn’t a problem amd the process was exactly as he described . He gave us time on our own as my daughter is a teenager and he gave her some space . Excellent service at this part

Had made an appointment and was greeted as soon as I entered the store. Russell was friendly and talked me through the process of choosing a mattress. He had excellent knowledge of the products and was able to help me find just the right product. I was very impressed with the COVID precautions in place. Overall an excellent experience and I have already recommended to a friend.

I was very satisfied with my order and Dean who helped me and placed my order was very helpful friendly approachable and informative will definitely be coming back and I will definitely recommend to friends and family

Dean, was nice & went out of his way to help me find an alternative product to what i wanted. This was because the colour of my product i was buying was discontinued

Everyone was welcoming, the information given was full and understandable. My main colleague was Dean 206A031096, he was very friendly, informative and chatty. time was spent explaining things and time was given on the beds testing. I was offered water and coffee, both of which I took. the whole experience was easy, happy and beneficial. I would certainly shop there again if all the staff were as likeable and professional as they were on the day, particularly Dean. Thank you.

Needed a bed in a hurry and your staff member was very helpful looking for a small double divan for me, very impressed