Dreams - Dundee

Unlike some other stores Iain was happy to ask any of our questions whilst allowing us to browse without any sales pressures

Sales advisor was knowledgeable, helpful without being pushy and very professional.

The assistant was very helpful and not overpowering, he new when to step away and leave us to make up our minds. When needed Stewart was always happy to help. I am very pleased with my purchase and would always recommend Dreams to my friends:-)

The assistant helping us was very friendly and answered all of our questions. Gave us time to think about what we wanted to do and was great.

Very good customer service. great knowledge of the products and very helpful. Never felt pushed at any point to purchase.

Had what I wanted

OVERALL PERFORMANCE FROM STAFF LEFT YOU TO BROWSE INSTEAD OF HOUNDING YOU LIKE MOST OF THEM DO

I had a clear idea of the products I was looking for but required good advice and input from staff to guide me through the range of products on offer. Staff were available when required, and spent a look of time dedicated to my needs. The staff demonstrated extensive knowledge of the products in particular explaining the differences in memory foam quality and considerations when looking for optimal mattress support. The staff took time to allow me to make the right decision. The staff also made my daughter (6) feel important and were very friendly. There was no pressure to buy and the experience was relaxed but informative to the point that I did not feel the need to browse other shops prior to purchasing.

The person that served me was friendly and knowledgeable. I got exactly what i needed and good advice.

We were given plenty of advice and support from the minute we entered the store. Full detail and explanations were given and the system to help us choose a bed were all established in advance helping the complexity of choosing a bed lot less hassle.